Delivery, Payment & Cancellation Policies


  • We accept Cash, Checks, Money Orders, Debit & Credit Cards (Vise, MasterCard, Diners Club) Contact us if you plan to use American Express and we will send you an electronic request you can do securely online. We also can take Google Wallet (Formally Google Checkout) or PayPal. You may need to contact us to make arrangements.You may pay your deposit or balance online or over the phone. You may pay your balance the day of event when we set up. 
     
  • RESERVATION PROCESS: Paying your deposit has initiated the reservation process. We will contact you shortly to discuss the details. If for any reason we cannot provide the service you requested in a time window acceptable to you, you may cancel this reservation and we will issue a credit for any payments you made. You can also apply this deposit toward a new reservation. CANCELLATIONS: You may cancel this reservation for any reason up to 48 hours prior to your event and receive full credit towards your next party for up to one year. A cancellation fee of no less than 5% of amounts paid/credited by credit card will apply to cover transaction fees charged by our Merchant Account. Deposits are non-refundable but will be held on account for you to apply to another event for up to one calener year. Cancellations made less than 48 hours before event will result in forfeiture of deposit. RAIN POLICY: We pledge not to cancel your reservation because of rain; it is your call. Our experience has been that it may be raining here but not at your party. You may reschedule without penalty if you contact us before 7:00am on your event day, otherwise you may be responsible for delivery charges as well. We do reserve the right not to setup in any dangerous conditions. TRAVEL/DELIVERY Our prices do not include travel and delivery to all areas. These charges usually range from $20.00-$50.00. Rates to cities outside the Phoenix metro area are based on a per mile charge using Mapquest or Google Maps.
     
  • TRAVEL/DELIVERY Our prices do not include travel and delivery to all areas. A Child's Joy has been providing quality children's entertainment to Arizona kids since 1990. As the Phoenix Metro area has grown we have decided to provide services to the entire Valley. We do find it necessary to charge for the extra time and fuel required to travel to all locations. We can provide you an exact quote for these charges within the Phoenix metro area based on your cross streets or zip code. These charges usually range from $20.00 - $50.00 for outlying areas. Rates to any cities outside the Phoenix metro area are based on a per mile charge using Mapquest or Google Maps. You may call us at 480-820-8030 to speak with a representative.
 

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Membership in the Birthday Club is always free and there is no minimum membership commitment, you may cancel at any time.

Birthday Club Membership is free



Here's what some of our customers have recently had to say about us: 


Five Star Review   Shannon P. 03/05/15 I was happy to find that you had the Teenage Mutant Ninja Turtle bounce house that my 6 year-old really wanted for his birthday party. Also, the gentleman who came to set up the bounce house was very friendly, professional, and made sure I knew what to do in case of an emergency.
5 Star Review
Donna B. 02/26/15 The party was for my granddaughter who turned 4, she loved the pony. It was wonderful. Also your staff was very professional and nice, good with the kids and watched out for their safety. If I had the money I would do it again. Thank you for making this big day a special one, and thank you for the great customer service.